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Phone Number
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TTY Number
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Illinois Health Connect Helpline
Call to get answers to questions, change your PCP, find specialists or other healthcare providers, file a complaint,
tell us if you have a new address or phone number, and more.
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1-877-912-1999
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1-866-565-8577
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Illinois Nurse Helpline
Call the Nurse Helpline if you have a medical problem and can’t reach your PCP.
The hours are 7:00 p.m. to 8:00 a.m. Monday through Friday and 24 hours a day on
the weekends. A nurse will answer your medical questions. The nurse can also help
you decide if you need to go to the Emergency Room or call 9-1-1 (if available in
your area).
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1-877-912-1999
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1-866-565-8577
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All Kids Switchboard
Call for more information about All Kids, to file a complaint with All Kids or to change your name, address, phone number, family size or income.
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1-866-255-5437
or
1-877-805-5312
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1-877-204-1012
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Appeals and Fair Hearings
Call to file an appeal and ask for a fair hearing.
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1-800-435-0774
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1-877-734-7429
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Dental Services
Call for help finding a dentist or to find out if a certain dental service is covered.
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1-888-286-2447
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1-800-466-7566
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DHS Information Change Report Hotline
Call to report a change of your name, address, phone number, family size or income.
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1-800-720-4166
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1-800-447-6404
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Early Intervention
A program for infants and toddlers with developmental delays
or disabilities. Call to find out more or to locate an Early Intervention Office
in your area.
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1-800-447-6404
(Voice/TTY)
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1-800-323-7469
(Automated)
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Family Case Management
Call for information on this program that serves pregnant
women, infants and children with high-risk medical conditions.
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1-800-843-6154
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1-800-447-6404
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HFS Health Benefits Helpline
Call to get information on your benefits and covered services
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1-866-468-7543
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1-877-204-1012
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HFS Third Party Liability or TPL (private insurance) Unit
Call to report the beginning or ending of any private health insurance.
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217-524-2490
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1-877-204-1012
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Illinois Healthy Women
A family planning program for women who do not have regular medical benefits.
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1-800-226-0768
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1-877-204-1012
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Non-Emergency Transportation Services
Call to get approval for non-emergency transportation.
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1-877-725-0569
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1-877-204-1012
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Smoking Quitline
Call to get help with quitting smoking
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1-866-784-8937
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1-800-501-1068
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WIC
Call for help with getting healthy food for pregnant women, new moms, infants, and
young children
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1-800-323-4769
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1-866-295-6817
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Illinois Client Enrollment Services
Call for assistance in enrolling with a health plan and PCP.
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1-877-912-8880
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1-866-565-8576
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Family Health Network
A Managed Care Organization that is like an HMO. Call to get answers to your questions or for information on your benefits and covered services. To see where FHN is available, visit www.EnrollHFS.Illinois.gov.
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1-888-346-4968
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1-800-422-1942
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Harmony Health Plan
A Managed Care Organization that is an HMO. Call to get answers to your questions and information on your benefits and covered services. To see where Harmony is available, visit www.EnrollHFS.Illinois.gov.
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1-800-684-3925
ext. 2101
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1-800-692-2326
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Meridian Health Plan
A Managed Care Organization that is an HMO. Call to get answers to your questions and information on your benefits and covered services. To see where Meridian is available, visit www.EnrollHFS.Illinois.gov.
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1-866-606-3700
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1-877-455-3323
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Aetna Better Health
An Integrated Care Program HMO in DuPage, Kane, Kankakee, Lake, Will and Suburban
Cook counties for older adults and adults with disabilities. Call to get answers
to your questions or for information on your benefits and covered services.
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1-866-212-2851
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Illinois Relay 711
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IlliniCare Health Plan
An Integrated Care Program HMO in DuPage, Kane, Kankakee, Lake, Will and Suburban
Cook counties for older adults and adults with disabilities. Call to get answers
to your questions or for information on your benefits and covered services.
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1-866-329-4701
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Illinois Relay 711
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