Enroll: Phone, Mail or Online

It is easy to join Illinois Health Connect.

First pick a PCP. Think about where you and your family get your health care now. Do you want to stay with that doctor or clinic, or do you know another doctor or clinic that you like? Call that clinic or doctor's office to see if they are part of Illinois Health Connect.

  • If your doctor or clinic is part of Illinois Health Connect, you can pick them as your doctor. You do not have to pick the same doctor for all members of your family.
  • If not, we will help you pick a doctor, call us at 1-877-912-1999 (TTY: 1-866-565-8577). The call is free. We will help you pick a PCP.
  • Or go to the Illinois Health Connect PCP Directory to search for a PCP.

You do not have to pick your current doctor. You may pick a new doctor.

Once you have picked a doctor, you can enroll in Illinois Health Connect three ways:

  • PHONE: Call us at 1-877-912-1999 (TTY: 1-866-565-8577). The call is free. We will help you pick a PCP.
  • MAIL: Fill out the enrollment form you received in your packet. Mail the form back to Illinois Health Connect in the envelope provided.
    • Illinois Health Connect
      1375 East Woodfield Road, Suite 600
      Schaumburg, IL 60173-5418
  • ONLINE: Proceed to Illinois Health Connect Client Online Enrollment.

Need more help to pick the best doctor? Call the Illinois Health Connect Client Helpline at 1-877-912-1999 (TTY: 1-866-565-8577). The call is free.

Remember:

  • If you are happy with the health plan and PCP you have now, you do not need to do anything.
  • If you do not enroll, a health plan and PCP will be picked for you.