Illinois Health Connect developed and maintains the IHC Resource Database to assist
IHC patients and enrolled PCPs with finding specialists and other common healthcare
providers who are willing to see HFS (Medicaid) patients. Registering with the IHC
Resource Database ensures IHC has the most accurate information about specialists
in terms of contact information, office hours and referral restrictions.
Specialists are not required to register with IHC Resource Database in order to
see IHC patients, and registering with IHC does not require specialists to see more
IHC provides contact information for specialists to PCPs and IHC patients based
on the proximity of the specialist’s office to where the patient lives. IHC does
not publish the Resource Database or make it available online.
Specialists, who are not also enrolled as an IHC PCP, do not need an IHC Referral
in order to file a claim for IHC patients during Phase I of the IHC Referral System.
The Provider Services Help Desk is available to assist registered specialists Monday
through Friday from 8 a.m. to 7 p.m. at 1-877-912-1999, extension 3. IHC Provider
Services Representatives and Quality Assurance Nurses are also available by appointment
to visit registered specialists to assist them with IHC administrative and clinical
There are two ways that specialists can register with Illinois Health Connect:
- Print, fill out, and send in the Individual Provider Specialist
Registration form or the Site Specialist Registration form by mail to Automated Health Systems, 1375 East Woodfield
Road, Suite 600, Schaumburg, IL 60173 or fax to 847-995-0827.
- If you have an HFS provider ID number, you may
submit your Specialist Registration online.
To apply online, you will need your HFS provider number and your provider type.
For most physicians not affiliated with a Federally Qualified Health Center (FQHC)
or Rural Health Center, the HFS number is the same as your IL license number. If
you are affiliated with an FQHC or RHC, please check with your clinic administrator
to determine your HFS number.
If you require assistance, please contact our Illinois Health Connect Provider Services
Help Desk at 1-877-912-1999 (TTY: 1-866-565-8577), Hours: Monday
– Friday 8:00a.m. to 7:00p.m. The call is free.